Privacy Policy

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Effective Date: 2 February 2025
Business Name: Junior Customs
Business Type: Car Detailing
Website: juniorcustoms.co.uk
📍 77 Station Street, Ipswich IP2 8EA, UK
📧 wardjunior@juniorcustoms.co.uk
📞 07822 017322

At Junior Customs, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website, in compliance with the UK General Data Protection Regulation (UK GDPR).

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address
• Vehicle Details: Make, model, registration, and condition
• Service Records: History of your bookings and preferences
• Payment Details: (if applicable) – note: we do not store credit/debit card data
• Website Usage Data: IP address, browser type, device information, and usage behavior

Your personal data is used to:

• Schedule and manage appointments
• Provide customized car detailing services
• Respond to your inquiries and requests
• Send service updates and booking confirmations
• Improve our website and customer service
• Send newsletters or promotional messages (with your permission)

We never sell or rent your personal data. We may share limited data with:

• Trusted third-party service providers (e.g., email systems, payment processors)
• Legal authorities, when required by law or regulation

Under UK GDPR, you have the right to:

• Access personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict data processing
• Request a copy of your data in a portable format
• Lodge a complaint with the Information Commissioner's Office (ICO)

We retain personal data only as long as necessary for the purposes described in this policy and to comply with legal obligations. You may request that we delete your data at any time.

We take appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse.

Our website may use cookies to:

• Improve user experience
• Analyze website performance
• Track service inquiries and browsing behavior

You can manage your cookie preferences in your browser settings.

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these sites.

We may update this policy from time to time. The latest version will always be posted on our website with the updated effective date.

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

📧 wardjunior@juniorcustoms.co.uk
📍 77 Station Street, Ipswich IP2 8EA, UK
📞 07822 017322